At Gentle Edition, customer satisfaction is our priority.

1. Return Eligibility

You may request a return if:

• Product is damaged upon delivery

• Wrong product was delivered

• Product is unused and in original packaging

Return request must be made within 3 days of delivery.

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns for:

• Opened skincare products

• Used products

• Products damaged by customer misuse

3. Refund Process

• Once we receive and inspect the returned item, we will notify you.

• If approved, refund will be processed within 7 working days.

• Refund will be sent via the original payment method or mobile banking.

4. Delivery Charge

Delivery charges are non-refundable unless the mistake is from our side.

5. Contact for Return

01575050037
gentleeditionbd@gmail.com